Our support plans include telephone access to our Technical Support staff and a variety of other support services. The level of support your business requires will determine the plan that best fits your needs. For clients using PASoft solutions in deployment, we offer On-Demand and Priority Support Plan.

On Demand Support
For clients using PASoft On-Demand application services, we offer On-Demand Support Plans free as part of package.

Priority Support Plan
For clients who choose to host PASoft Applications, we offer Priority Support Plan


Technical Support hotline: 1-770-783-1134
Technical Support email: support@pasoftsolutions.com
 

PASoft Support can help you reduce the time and effort using your PASoft applications. Real-time diagnostic and monitoring capabilities identify system problems before they affect your business. PASoft experts can help you optimize your systems for availability and performance. And our commitment to product innovation secures your technology future, helping you fully benefit from product enhancements and verifying that your systems are always up-to-date, secure, and operating at peak performance.
  • Problem Diagnosis
  • Compliance updates
  • 24/7 availability
  • Telephone support from our technical staff
  • Personalize support
  • Major product maintenance release and update


Contact Technical Support In order to serve you properly, please have the following information available when you contact our support team.
  • Provide Name, Company, Contact information.
  • Provide Specific Examples. Try to include specific examples to illustrate your question. If necessary, provide a step-by-step description of exactly what you did, exactly what happened, and exactly what you were expecting. Even if the problem is obvious, it is useful to include a specific example so that we can be sure that we are looking at the same problem at which you are looking.